【Official】Yokohama Mandarin Hotel

Thank you very much for your continued patronage.
We will be carrying out room renovation work on the following dates.
We will continue to operate during the construction period.
We apologize for any inconvenience this may cause you.
Thank you for your cooperation.
■Working hours:9:00 to 17:00(Excluding Saturdays, Sundays and public holidays)
〇Noisy work ::From 10:00 to 15:00(There is some vibration)
●Quiet work 9:00 to 10:00/15:00 to 17:00　　　

Thank you very much for your continued patronage.
In order to prevent passive smoking, all rooms will be non-smoking from July 1st.*Including electronic cigarettes
There are smoking areas outdoors within the facility, so we ask for your cooperation.

Yokohama Mandarin Hotel Manager

This is information regarding accommodation for one or more minors (under 15 years of age).
In the above cases, you are required to submit a consent form.
Please print it out from the link provided and have the parent or guardian fill it out and stamp it.
*If you are staying with a person aged 16 or over, including a parent or guardian, you do not need to submit a consent form.

We have started lending out SALONIA electric brushes.
Both the company's hair dryer and hair iron have joined the family.
There are a few things to keep in mind when renting an electric brush:
If you would like to use this service, please feel free to contact the front desk.

Description of item:https://salonia.jp/special/ems/

A new service equipped with AI (artificial intelligence) will be launched on June 24th.
This is a 24-hour chat service that can answer any inquiries you may have, and is a tool that you can feel free to use not only before making a reservation but also during your stay.
To use this service, please click on the banner at the bottom right of our website.
During your stay, please feel free to use the special QR code that will be displayed at the front desk, lobby, and elevators.
You can access it from your smartphone or tablet.
We will continue to develop services that meet our customers' needs.

Starting from June 19th (Wednesday), we will be collaborating with Furunavi Travel, a company well known for its hometown tax donation service.
Official Website,Jalan,Applies to Rakuten customers who make reservations and pay on site.
When making your reservation, please state "I would like to use Furunavi Travel."
Guests who meet the above conditions will be given a special QR code upon check-in.
We will give you a discount on the points you have accumulated.Discount from 1P = 1 yen.
Please note that the above procedures must be completed at the front desk, so please do not use the automatic check-in machines.
If you have any questions, please feel free to contact us.

Please take this opportunity to register as a friend of Official account.
Furthermore, we have prepared the following various benefits for registering as a friend.
・Please write your mobile number and make a reservation 3 days before your stay (by 3pm)(Common to each site)*1
・Confirmation of your stay will be sent the day before.
・After delivery, enter customer information online and a QR code will be issued.
・Smart check-in is possible by scanning the QR code at the automatic payment machine.　*2

*1　Depending on the reservation format of each site, the message may not be delivered.
*2　Some exclusions may apply, such as during check-in hours.

PayPay payment is now available for advance reservation payment on the website.
We will continue to make improvements to meet the needs of our customers.

【To guests】

From June 2022
This is a multi-purpose room created from the needs of our customers.
The following services are available.(Open 24 hours a day)
① Umeya (Yokohama long-established brand) light meal vending machine
Store introduction and delivery are also available
② Laundry service(For a charge)
We have newly installed two units in this facility.
⇒Please ask the front desk if you want to use it.
③ Soft drinks/Ice vending machine
We have newly installed one for each.
④Ice maker installation

As for our employees, we will continue to wear masks even after May, as we will meet with many customers.
We will also continue to install alcohol spray at the entrance for the time being.
Please understand our hotel policy.

➀ Recommended plan/Vacancy status
② Check-in date
③ Number of people
④ Passion condition
⑤ Search

Please proceed in the above order.

This is a multi-purpose room created from the needs of our customers.
The following services are available.(Open 24 hours a day)

① Umeya (Yokohama long-established brand) light meal vending machine
Store introduction and delivery are also available
Link below
https://www.umeya-torinikuten.co.jp/delivery-shopcard-umeya/

② Laundry service(For a charge)
We have newly installed two units in this facility.
⇒Please ask the front desk if you want to use it.

③ Soft drinks/Ice vending machine
We have newly installed one for each.

This is the main free space for customers.
It can be used for meetings and visits.
There are also various tourist information, so please relax and relax.

It is a system that you can take as needed after check-in and before entering the room.
In addition, towels, shampoo, body soap, etc. are prepared in advance for the room.