【Official】Yokohama Mandarin Hotel

Thank you very much for your continued patronage.
All rooms have been converted to non-smoking rooms.*Including electronic cigarettes
There are smoking areas outdoors within the facility, so we ask for your cooperation.

Yokohama Mandarin Hotel Manager

This is information regarding accommodation for one or more minors (under 15 years of age).
In the above cases, you are required to submit a consent form.
Please print it out from the link provided and have the parent or guardian fill it out and stamp it.
*If you are staying with a person aged 16 or over, including a parent or guardian, you do not need to submit a consent form.

Thank you for your continued patronage.
We would like to inform you about the cleaning of your room during your stay.

Whether or not cleaning is done upon entering the room.
Alternatively, you can choose to only exchange towels and trash in an eco-friendly manner without entering the room.
The cleaning staff will handle the situation at the customer's discretion on the day of service.

We will place informational POP displays and eco-bags in each room.
Please check the link in the title for further details.

We will begin offering our breakfast buffet starting June 1st, 2026.
We are also currently holding a limited-time sale as part of our opening celebration.
We also sell items on the day, so please take this opportunity to try them.

Elevator security features have been added.
You can now select only your own floor by holding your room key over the sensor.
This system will help prevent suspicious individuals from entering the floor from both inside and outside, further ensuring the safety and security of our customers.

We have started lending out SALONIA electric brushes.
Both the company's hair dryer and hair iron have joined the family.
There are a few things to keep in mind when renting an electric brush:
If you would like to use this service, please feel free to contact the front desk.

Description of item:https://salonia.jp/special/ems/

We have launched a new service equipped with AI (artificial intelligence).
This is a 24-hour chat service that can answer any inquiries you may have, and is a tool that you can feel free to use not only before making a reservation but also during your stay.
To use this service, please click on the banner at the bottom right of our website.
During your stay, please feel free to use the special QR code that will be displayed at the front desk, lobby, and elevators.
You can access it from your smartphone or tablet.
We will continue to develop services that meet our customers' needs.

We will be collaborating with Furunavi Travel, which is well-known for its hometown tax donation program.
All online reservations are eligible for discounts.
Please mention "I would like to receive a discount using Furunavi Travel Points" when making your reservation.
Guests who meet the above conditions will be given a special QR code upon check-in.
We will deduct the points you have accumulated from your purchase.Discount from 1P = 1 yen.
Please note that when using the above services, you will need to complete the procedure at the front desk, so please do not use the self-service check-in machines.
If you have any questions, please feel free to contact us.

Please take this opportunity to register as a friend of Official account.
Furthermore, we have prepared the following various benefits for registering as a friend.
・Please write your mobile number and make a reservation 3 days before your stay (by 3pm)(Common to each site)*1
・Confirmation of your stay will be sent the day before.
・After delivery, enter customer information online and a QR code will be issued.
・Smart check-in is possible by scanning the QR code at the automatic payment machine.　*2

*1　Depending on the reservation format of each site, the message may not be delivered.
*2　Some exclusions may apply, such as during check-in hours.

PayPay payment is now available for advance reservation payment on the website.
We will continue to make improvements to meet the needs of our customers.

Regarding parking　
Fare:1,500 yen per night (first-come, first-served) from 2 PM to 11 AM the following day
*Please ask the parking staff about the fees for use before the above times.

Mechanical:30 units(Height limit: less than 155cm)
*This may vary depending on the vehicle model.

Ground-level parking:Approximately 5 to 6 cars.
*If the parking lot is full, please use a nearby coin-operated parking lot.

【To guests】

This is a multi-purpose room created from the needs of our customers.
The following services are available.(Open 24 hours a day)
① Umeya (Yokohama long-established brand) light meal vending machine
Store introduction and delivery are also available
② Laundry service(For a charge)
We have newly installed two units in this facility.
⇒Please ask the front desk if you want to use it.
③ Soft drinks/Ice vending machine
We have newly installed one for each.
④Ice maker installation

➀ Recommended plan/Vacancy status
② Check-in date
③ Number of people
④ Passion condition
⑤ Search

Please proceed in the above order.

Thank you very much for your continued patronage.
The large-scale renovations and guest room remodeling, which took approximately one year, have been successfully completed.
We have created a short survey to continue receiving your feedback.
We would appreciate your cooperation.

Yokohama Mandarin Hotel Manager

This is a multi-purpose room created from the needs of our customers.
The following services are available.(Open 24 hours a day)

①Umeya (a long-established Yokohama brand) frozen snack vending machine
*Handling menu
Yakitori, bento boxes, a la carte dishes, etc.

② Laundry service(For a charge)
We have newly installed two units in this facility.
⇒Please ask the front desk if you want to use it.

③ Soft drinks/Ice vending machine
*Alcoholic beverages are not available

This is the main free space for customers.
It can be used for meetings and visits.
There are also various tourist information, so please relax and relax.

It is a system that you can take as needed after check-in and before entering the room.
In addition, towels, shampoo, body soap, etc. are prepared in advance for the room.