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Frequently Asked Questions

Frequently Asked Questions

■About breakfast■

Breakfast is usually served in buffet style, but due to the influence of the Corona
I am refraining from doing so indefinitely.We apologize for any inconvenience caused to our customers.
Thank you for your understanding and cooperation.
Currently, we offer a table service that allows customers to choose between Japanese and Western dishes.

【Use with children】
Q. How old is it okay to sleep together?
【principle】
Limited to children up to elementary school.(1 bed-sharing person per adult)
However, a separate breakfast fee will be charged f…Continue reading
【Meals / Restaurants / Bars】
Q. About breakfast
Breakfast is from 7:00 to 10:00 (last order 9:30 AM).
Choice from Japanese and Western dishes.
◆weekday(*(Including the day):¥ 1,500◆Fridays…Continue reading
【Hotel facilities / Equipment】
Q, can I rent a humidifier?
【Humidifier】It can be rented.However, since the number is limited,
We do not accept advance reservations.
We will deploy on a first-come, fi…Continue reading
【Access / Parking】
Q. Parking lot inquiries
◆The parking lot does not accept advance reservations◆
Information is on a first-come, first-served basis.
【Fare】　Guest 1,200 yen From 13:00…Continue reading
【Hotel / Guest rooms】
Q. Can you keep my luggage in advance?
Luggage can be stored at the front desk.
Please come to the front desk before check-in.
After confirming your reservation, we will give you …Continue reading
【Hotel / Guest rooms】
Q. What are the check-in and check-out times?
As a general rule, check-in time is possible from 14:00 pm.
Check-out is until 11:00 the next morning.
*Time may vary depending on some plan
【Hotel facilities / Equipment】
Q. Is there an internet environment in the room?
All guest rooms are Wi-Fi compatible.　ID / password
Located on the desk in your room or near the alarm clock near your bed.
In addition, a w…Continue reading
【Hotel / Guest rooms】
Q. Arrival is late, but check-in is okay until what time
The front desk is resident 24 hours a day.
Check-in is possible at any time, but if you arrive after 24:00 or if the scheduled arrival time …Continue reading
【Hotel / Guest rooms】
Q. Is there a curfew?
We do not have curfew.The front entrance of the lobby is available 24 hours a day.
【Hotel / Guest rooms】
Foreigners who do not have an address in Japan
When staying for "foreigners who do not have an address in Japan" according to the laws and regulations established by the Ministry of Healt…Continue reading
【Hotel facilities / Equipment】
Q Do you have a microwave?
It is available in the lobby on the 1st floor.
It is available 24 hours a day.
【Information on surrounding area】
Q. How long does it take to reach Chinatown?
It is about a 40-minute walk from the hotel to Chinatown.
【Train】
Hotel- Sakuragicho Station 8 minutes walk
Get off JR Keihin Tohoku (Negish…Continue reading
【Activities】
Q. Is there a convenient means of transportation for Yokohama Sightseeing in Yokohama Sightseeing?
A. Yokohama City Transportation Bureau"Minato Burari Ticket" ・"Minato Burari Ticket Wide"
There is a sightseeing route to go around.

【Minat…Continue reading
【Access / Parking】
Q. Where is the nearest station
【Train】
8-9 minutes walk from Sakuragicho Station on the JR Keihin Tohoku Line.(Exit from the south ticket gate and head toward the west exi…Continue reading
【Hotel / Guest rooms】
Q. When should I pay the accommodation fee?
The hotel has an advance payment, so you will have to pay at check-in.
If you wish, you can make a payment in advance, so please contact us …Continue reading
【Others】
Q. Can I send my luggage to the hotel?
Please enter the check-in date and guest name in the remarks column of the delivery form.
We will keep it at the front desk until check-in o…Continue reading