- Top
- Frequently Asked Questions
Frequently Asked Questions
■About breakfast■
Breakfast orders can be made up to two days prior to your stay.
Please understand that the same applies to phone calls.
Western-style table service will be provided up to your seat.
Due to renovation work on the breakfast venue from January to late March 2026,
Breakfast will be suspended.
Breakfast orders can be made up to two days prior to your stay.
Please understand that the same applies to phone calls.
Western-style table service will be provided up to your seat.
Due to renovation work on the breakfast venue from January to late March 2026,
Breakfast will be suspended.
- 【Hotel / Guest rooms】
Q. Can you keep my luggage in advance?
Luggage can be stored at the front desk.
Please come to the front desk before check-in.
After confirming your reservation, we will give you …Continue reading - 【Hotel / Guest rooms】
Q. What are the check-in and check-out times?
In principle, check-in time is possible from 15:00.
Check out is by 10:00 the next morning.
*There are exceptions depending on the accommoda…Continue reading - 【Hotel / Guest rooms】
Q. Is there a curfew?
We do not have curfew. - 【Hotel / Guest rooms】
Q. Arrival is late, but check-in is okay until what time
The front desk is resident 24 hours a day.If you plan to arrive after midnight or if there is a significant change in your scheduled arrival…Continue reading - 【Hotel / Guest rooms】
Q. When should I pay the accommodation fee?
The hotel has an advance payment, so you will have to pay at check-in.
If you wish, we can also make a bank transfer in advance, so please c…Continue reading - 【Hotel / Guest rooms】
Foreigners who do not have an address in Japan
When staying for "foreigners who do not have an address in Japan" according to the laws and regulations established by the Ministry of Healt…Continue reading
Reservation / Inquiry
If you have any questions, please contact us.