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Yokohama Mandarin Hotel
045-243-3131
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  2. Frequently Asked Questions

Frequently Asked Questions

■About breakfast■

Breakfast is usually served in buffet style, but due to the influence of the Corona
I am refraining from doing so indefinitely.We apologize for any inconvenience caused to our customers.
Thank you for your understanding and cooperation.
From April onwards, we will only offer Western-style table service.

  • 【Hotel / Guest rooms】

    Q. What are the check-in and check-out times?

    In principle, check-in time is possible from 15:00.
    Check out is by 10:00 the next morning.
    *Time may vary depending on some plan
  • 【Hotel / Guest rooms】

    Q. Can you keep my luggage in advance?

    Luggage can be stored at the front desk.
    Please come to the front desk before check-in.
    After confirming your reservation, we will give you …Continue reading
  • 【Hotel / Guest rooms】

    Q. Arrival is late, but check-in is okay until what time

    The front desk is resident 24 hours a day.
    Check-in is possible at any time, but if you arrive after 24:00 or if the scheduled arrival time …Continue reading
  • 【Hotel / Guest rooms】

    Q. Is there a curfew?

    We do not have curfew.The front entrance of the lobby is available 24 hours a day.
  • 【Hotel / Guest rooms】

    Foreigners who do not have an address in Japan

    When staying for "foreigners who do not have an address in Japan" according to the laws and regulations established by the Ministry of Healt…Continue reading
  • 【Hotel / Guest rooms】

    Q. When should I pay the accommodation fee?

    The hotel has an advance payment, so you will have to pay at check-in.
    If you wish, you can make a payment in advance, so please contact us …Continue reading

Reservation / Inquiry

If you have any questions, please contact us.

045-243-3131(Hotel representative)

045-325-8788(Restaurant)

info@yokohamamandarin.com