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Frequently Asked Questions
■About breakfast■
Breakfast orders can be made up to two days prior to your stay.
Please understand that the same applies to phone calls.
Western-style table service will be provided up to your seat.
Due to renovation work on the breakfast venue from January to late March 2026,
Breakfast will be suspended.
Breakfast orders can be made up to two days prior to your stay.
Please understand that the same applies to phone calls.
Western-style table service will be provided up to your seat.
Due to renovation work on the breakfast venue from January to late March 2026,
Breakfast will be suspended.
Q. Parking lot inquiries
◆The parking lot does not accept advance reservations◆
Information is on a first-come, first-served basis.
【Fare】 Overnight stay: 1,500 yen …Continue readingQ. Can you keep my luggage in advance?
Luggage can be stored at the front desk.
Please come to the front desk before check-in.
After confirming your reservation, we will give you …Continue readingQ. What are the check-in and check-out times?
In principle, check-in time is possible from 15:00.
Check out is by 10:00 the next morning.
*There are exceptions depending on the accommoda…Continue readingQ. Arrival is late, but check-in is okay until what time
The front desk is resident 24 hours a day.If you plan to arrive after midnight or if there is a significant change in your scheduled arrival…Continue readingQ. When should I pay the accommodation fee?
The hotel has an advance payment, so you will have to pay at check-in.
If you wish, we can also make a bank transfer in advance, so please c…Continue readingQ. How long does it take to reach Chinatown?
It is about a 40-minute walk from the hotel to Chinatown.
【Train】
Hotel- Sakuragicho Station 8 minutes walk
Get off JR Keihin Tohoku (Negish…Continue readingQ. Can I send my luggage to the hotel?
Please enter the check-in date and guest name in the remarks column of the delivery form.
We will keep it at the front desk until check-in o…Continue readingQ. How old is it okay to sleep together?
【principle】
This is limited to children under elementary school age.(1 bed-sharing person per adult)
This facility is convenient for famili…Continue readingQ. Is there an internet environment in the room?
All guest rooms are Wi-Fi compatible. ID / password
There is a guide pop-up on the desk in your room.Q. About breakfast
Due to major renovations in 2026, breakfast sales will be suspended for the time being.
We will announce the reopening date as soon as we kn…Continue readingQ Do you have a microwave?
It is available in the lobby on the 1st floor.
It is available 24 hours a day.Information regarding accommodation for children under 15 years old
This is information regarding accommodation for one or more minors (under 15 years of age).
In the above cases, you are required to submit …Continue readingQ. Is there a convenient means of transportation for Yokohama Sightseeing in Yokohama Sightseeing?
A. Yokohama City Transportation Bureau"Minato Burari Ticket" ・"Minato Burari Ticket Wide"
There is a sightseeing route to go around.
【Minat…Continue readingQ. Where is the nearest station
【Train】
8-9 minutes walk from Sakuragicho Station on the JR Keihin Tohoku Line.(Exit from the south ticket gate and head toward the west exi…Continue readingForeigners who do not have an address in Japan
When staying for "foreigners who do not have an address in Japan" according to the laws and regulations established by the Ministry of Healt…Continue reading
Reservation / Inquiry
If you have any questions, please contact us.